Tim Garvey, Fox Valley Cleaners

fox

We recently used our GPS history to clear up some confusion on an invoice. We had 4 units scheduled for cleaning at an apartment complex. The apartment manager had one of our crews clean 3 of them and then substituted a fourth. The crew forgot to make the changes on the work order resulting in a double billing when we finally cleaned the one that had originally been scheduled. We were able to look back into the history and see where the vehicle was parked and when the vacuum system was running to determine which of the four had been cleaned that day. Then we were able to jog the apartment manager’s memory on the fourth unit by giving him the address where the vehicle had been running on the undocumented job. Everything worked out great and GpsNvision saved us from having to eat the invoice for that fourth job!